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FAQ

Seeking information about Topcoat Automotive? Our Frequently Asked Questions page is the perfect starting point. It covers a wide array of general questions, providing you with insights into our approach to auto body repair and customer service. If your question isn't answered here, please don't hesitate to contact us for personalized assistance.

  • Topcoat Automotive offers a variety of services, including collision repair, car painting, bumper repair & replacement, scratch & dent repair, glass repair & replacement, auto detailing, custom auto body work, and car restoration.

  • Topcoat Automotive is conveniently located at 1009 Cobequid Road, Windsor Junction, Nova Scotia. It's just a 30-minute drive from downtown Halifax, making it easily accessible for those in the city and surrounding areas.

  • For small damage estimates, feel free to drop by our shop, call us at 1-902-580-1580, or email info@topcoatauto.ca to schedule. For more extensive damage, requiring detailed assessment, an appointment is necessary as parts may need to be dismantled for a thorough evaluation. Please note, assessing significant damage might involve a fee to cover the time and effort required.

  • Yes, Topcoat Automotive works with all insurance companies to streamline your repair process. We prioritize your needs, ensuring top-quality repairs and guiding you through the insurance claim steps. Just let your provider know you choose us!

  • The duration your car will be in our shop varies. Minor repairs may take just a few hours, while more extensive damage could require several days. Additional factors like waiting for parts and insurance claim approvals can also influence the timeline.

  • Absolutely! At Topcoat Automotive, we stand behind our work with a lifetime warranty for as long as you own your vehicle. This covers all our repair work, giving you peace of mind. Additionally, parts and paint are protected under the manufacturer's warranty.

  • Yes, at Topcoat Automotive, both parts and paint used in your vehicle's repairs are covered under the manufacturer's warranty. This ensures you receive quality and reliable service for lasting results.

  • Yes! We use three key techniques for paint matching: 1) a spectrometer for precise color scanning, 2) a comprehensive color deck from our paint suppliers, and 3) access to manufacturer’s paint codes. This ensures an exact match to your car's original color.

  • While Topcoat Automotive doesn't offer loaner vehicles, we can assist you in booking a rental vehicle. Our team is here to help ensure you have reliable transportation while your car is in our care.

  • To maintain your car's new paint job, regularly wash and dry your vehicle to remove dirt and grime. Use a soft cloth or sponge to avoid scratches. Apply a quality wax every three to six months for added protection. Park in shaded areas or use a car cover to shield the paint from excessive sun exposure. Avoid parking near sprinklers to prevent water spots and steer clear of harsh chemicals or abrasive cleaners. These simple steps will help keep your paint looking fresh and vibrant for years to come.

  • We accept Visa, Mastercard, American Express, debit, Interac Money Transfers, and cash.

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